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Welcome to the Sentosphere website. Within the framework of the protection of personal data, this charter is to inform you about the data processed by Sentosphere, its purpose and how it is protected.


Sentosphère, Société par actions simplifiée, au capital de 100 000 euros, située 59 boulevard du Général Martial Valin 75015 Paris, immatriculée au RCS de Paris sous le numéro 452 485 840.

Sentosphère est l'entité qui détermine les moyens ainsi que les finalités des traitements et agit ainsi en qualité de responsable de traitement.


Please find below the information on how we will process personal data for all visitors that will browse our website and our "Aquarellum 3D" mobile app, according the General Data Protection Regulation (GDPR) and the Data Protection ACT.


According to the law, here are your rights:

  • Access right;
  • Rectification right;
  • Deletion right;
  • Opposition right.

Sentosphere has appointed a Data Protection Officer (DPO). You can exercise your rights by contacting the Sentosphere Data Protection Officer:

  • On the following email address: commercial(@)
  • By mail on the following address: Sentosphère - DPO, 59 boulevard du Général Martial Valin 75015 Paris, France

According the General Data Protection Regulation (GDPR), if you wish to access, correct, modify, restrict, challenge the accuracy of, delete personal data we have about you, file in a complaint, refuse data processing, unsubscribe to our newsletter, exercise your deletion and opposition rights, or if you simply wish to have more information on the matter, please contact our DPO. Please indicate your name, first name, address and email address along with an identity document. If you are unable to prove your identity, Sentosphere reserves the right to refuse your request.

You are also entitled to contact the French Data Protection Agency, the Commission Nationale de l'Informatique et des Libertés (CNIL), 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07, if you have a complaint relating to the manner in which Sentosphere collects and processes your data.



1. Browsing our website:

When you navigate on our website, we automatically receive your computer’s Internet Protocol address (your IP address). This allows us to have more information regarding the Internet browser you are using along with the operating system you have. This data can be stocked in your browser and recovered from it too, generally in the form of cookies.

Cookies allow our website to know, for example, if a user has already consulted some of its pages. They also allow us to track which pages are the most viewed. They are usually created as a response to an action that you have made, or a third-party service that you requested. Regarding that personal data processing, please read our Cookie Policy (art.3 of this Confidentiality Policy) along with the rest of this informative content.

On our website, you may find buttons/widgets that will link you to our social networks and social contents (For example: buttons with social network logos that, when clicked, will bring you to our Instagram or Facebook pages). These buttons/widgets allow our users, browsing the Sentosphere website, to have access to and to interact with our social networks on external links that will collect data regarding their visit. Apart from that specific case, where our users voluntarily share, by clicking on specific buttons/widgets, their browsing data with preselected social networks, Sentosphere will never any browsing data or any other user data acquire through the normal usage of our website.

In any case, while browsing our website, users accept the terms of use of this specific website belonging to Sentosphere. Consequently, if you do not wish to accept the browsing conditions of our website, please do not access or use any content or service offered through this website.

2. Emails:

If you spontaneously send an email to one of the addresses indicated on our website, we will collect your email address and all personal data you shared with us to let us honour your request. The email addresses indicated on our website correspond to professional accounts that belong to the company and that have been created to facilitate the management of Sentosphere’s professional activities. This means that all emails sent to these specific email addresses can be seen by any person authorised by Sentosphere to access those accounts. By sending emails to these specific addresses, you declare having read and approved of all the data processing conditions listed in our Confidentiality Policy.

3. Newsletters:

If you have decided to follow Sentosphere’s adventure via email (by signing up through our newsletter form on our website), we will use your email address to send you Sentosphere related news (new items, coming up events, creative ideas, etc.). If you no longer wish to receive those emails, you can unsubscribe at any time by using the links at the bottom of each email received, or by contacting us on the following address: commercial(@) This will be effective immediately.

The emailing tool we use is French and complies with the legal requirements of the General Data Protection Regulation (GDPR). 

4. Web analytics:

We use analytical tools to measure the website’s audience (like Google Analytics) and to better understand all activities linked to our website. This helps us understand how to improve our content and our website’s performance so that it corresponds more to your needs. To that extent, these tools have access to your browsing history data on our website. All this data is anonymously processed for statistical purposes.

5. Length of data retention:

If you accept to receive emails from Sentosphere (newsletter), your data will be kept until you unsubscribe or you request a deletion of your personal data.

When you contact us to get information on our products, our brand, or when you send us a job application, the data will be kept for a 3-year period, starting on the collection date or on the last contact you established.


Aquarellum 3D is a mobile app developed and edited by Sentosphere. It can be downloaded for free on the Android and IOS app stores for smartphones and tablets.

1. Processed personal data

We do not collect any identifiable personal data with the "Aquarellum 3D" app. (for example: names, addresses, phone numbers, IP addresses, e-mail addresses, etc.)

2. Permissions requested by the app: Use of the camera

The "Aquarellum 3D" app only has access to the camera on your smartphone or tablet to scan your paintings and place them on 3D animated figurines. The pictures are then only stocked on your phone, no external server is involved.


1. How do you get my consent?

When you send us personal information, to benefit from our after-sales service, for example, we assume that you are giving us your consent to collect your personal data to honour those specific needs, only.

If you ask you for personal data for any other reason (for marketing purposes, for example), we will directly ask you explicitly for your consent. You are allowed to refuse to give it.

2. How can I withdraw my consent?

If, after having given your consent, you have changed your mind, please contact us on the following address to let us know: commercial(@) or by mail to Sentosphere.



1. General information on our use of cookies

We use cookies on some sections of our website. Cookies are information placed on your browser when you visit a website or use a social network with your PC, Smartphone or tablet. Each cookie contains various data such as, for example, the name of the server from which it comes, a numeric identifier, etc.

Cookies can remain in the system for the duration of a session (that is, until you close the browser used for web browsing) or for long periods and may contain a unique identifier.

2. Types of cookies and our acceptable use policy

Our cookie use policy respects the following:

  • A non-systematic and ungeneralised use exclusively limited to special circumstances and purposes;
  • Collecting and informed consent from our users through an informative banner, that will appear when a user browses our website for the first time, and a dedicated page on our website.

This website uses two different types of cookies: « technical » cookies and « profiling » cookies. Cookies can also be separated into two distinct groups: First-party cookies and third-party cookies.

Technical cookies

They are essential for the correct functioning of the website and to provide the service offered and requested by a user. Most of these cookies cannot be disactivated on our servers.

Statistical cookies

To analyse use of the site we employ Google Analytics, a web service provided by Google, Inc. (“Google”). As stated by the General Measures of the Data Protection on cookies of 8 May 2014, analytics cookies are assimilated to technical cookies used to collect information on the number of users and how they visit the website.  The information generated by the cookie about your use of the website (including your IP address) will be stored by Google on servers in the United States.
Google (independent data controller) will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.
Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out at:
However, Google offers tools that can make the IPs anonymous. Please, check Google cookie policy for Google Analytics at and learn more about how Google - third party - manages data of their users at

Profiling cookies

These cookies are used to create user profiles based on personal choices and preferences, in order to send adverts in line with the profile created.

First-party cookies

These are cookies directly managed by Sentosphere as owner of the website.

Third-party cookies

Visiting a website you may receive cookies from sites managed by other organizations ("Third Party") that can reside in France or abroad.

The presence of these plugins, like those offered by Facebook, Google, YouTube for videos, involves the transmission of cookies to and from all sites operated by third parties. The management of the information collected by "third parties" shall be governed by the relevant information which please refer.

3. Denial of consent

It is possible to allow or block cookies on your PC, however, this website works best when all types of cookies are allowed. The cookie settings can be controlled and modified from your browser’s “Preferences”.
Select the browser you use below for information on how to modify cookie settings.

If you wish to block the installation of cookies generated by our site it is necessary to personalize the settings of your PC or other device by blocking all the cookies, where permitted, or by activating a warning message when cookies are stored.
Visit the site for further information on cookies and on how they affect your navigation experience. It is important to remember that disabling cookies can stop you using some, if not all, of the functions or sections of a website.

4. List of cookies used on this website

Here is the list of the cookies used on this website:

Technical first-party cookies – strictly necessary


Description, fonction

Length of data retention


  1. Prestashop PHPSESSID
  2. Pixi_3
  3. Pixi_birthdate
  4. Sbt 

This cookie can store sessions that the user opens during their visit, and allow them to carry out a suite of functions such as:

  • Creation date of the cookie
  • Language identifier
  • Currency identifier
  • Guest our client account identifier
  • Connexion identifier
  • Cookie acceptance value
  • Name, first name, email address used on the website if the user is connected


  1. Length of browsing session
  2. Length of browsing session
  3. 1 year
  4. 3 months

Statistical third-party cookies

The user can disactivate profiling cookies at any given time: Cookie setup

Google Analytics

_ga ; _gat ; gid

Enables users to be distinguished. Google Analytics is a Google tool for audience analysis that provides website and application administrators with a better understanding of their users’ behaviour. This tool uses cookies to collect information and generate reports on traffic (number of visits, time spent on website, average number of pages viewed, device and browser used, geographical location), traffic origin (sources and campaigns that are the source of visits), navigation (pages consulted, actions performed), etc.


You can deactivate cookies here:


13 months ; 1mn ; 24h



We will disclose your personal data if the law requires it, or to protect our rights, our property, our security and that of third-parties.

We took all necessary measures to respect the (GDPR) requirements. Apart from the specific cases listed above, we will not share your personal data with third-parties unless you have given us your consent first.

As previously stated, we can share some of your personal data with trusted third-parties that help us manage our website, as long as these third-parties keep this data confidential. Only anonymous data (cookies) will be shared to marketing purposes, if you have given us your consent. 



Generally, the third-party suppliers we work with will collect, use and disclose your information to fulfil specific services we request them.

Once you have left our website and have been redirected to another website, or a third-party application, you are no longer covered by the Confidentiality Policy of our website.

Please note that we assume no responsibility regarding the privacy policy of the sites that are hyperlinked with our site. Make sure to carefully read their confidentiality policies.



We reserve the right to change our Privacy Policy at any time by posting a new Privacy Policy on our web site. The changes and clarifications that may occur are effective immediately once they are published on our website.

If any changes are carried out on our confidentiality policy, we will let you know once it has been updated.  

If Sentosphere is subject to an acquisition or a merger, your information may be transferred to the new owners so that we can keep commercialising our products to you.